JCH Design & Manufacturing(321) 323-4474Ask for time with Jack

Buyer FAQ

The questions US buyers ask before they source from Taiwan.

Short answers to the procurement questions that come up before a first order: who owns the tool, how your design is protected, how parts are inspected, what samples and lead times look like, how payment and shipping work, and why Taiwan instead of China.

Where JCH has a published figure, it is here as an approximate range. Where a fact depends on your part, the answer says so instead of guessing. The binding numbers for your program are the ones in its written quotation.

A measuring room with test benches and inspection equipment
The measuring room. First article is measured against your drawing before volume is released.

Tooling

Who owns the tool, and what it costs.

Who owns the tooling when a factory in Asia builds my mold?

You should, and it should be in writing before you pay for steel. The usual trap is paying for a tool, then finding out the factory or an agent is holding it and you cannot leave. On a JCH program the mold quote states who owns the tool, and you get written ownership, a nameplate on the tool, your drawings kept on your side, and a custody record: where the tool is, how many shots it has run and when it was last maintained. Ask any supplier you are talking to for the same, this one included. How a mold is specified and proved; IP, NDAs and tool custody.

Can I move my mold away from a factory I already use?

Yes. Tools are audited, crated, shipped, re-qualified and re-sampled before production restarts. On Jack's programs the physical move from China to Taiwan has taken about 7 days, about 3 of them in transit. What traps people is permission, not logistics, so settle in your contract who has to agree to your tool leaving. Send the tool drawing and the last inspection report you have, and you will get a straight answer on whether it is worth moving.

How much does an injection mold cost?

It is quoted per part; there is no standard price, and anyone who gives you one has not looked. Price is set mostly by shot life, cavity count, the runner, mechanisms such as slides and lifters, and the finish. Published ranges for different tool classes are in what an injection mold really costs. If a tool will not pay for itself at your volume yet, Jack will say so and suggest the cheaper first step, such as samples or a short run.

How long does it take to build an injection mold?

A new mold usually takes about four weeks, depending on its complexity, followed by trial shots and a measured first article. Plan your launch backward from the approved first article, not from the day steel is cut.

IP and NDAs

Protecting your design.

Will you sign my NDA before I send drawings?

Yes. JCH will sign your NDA, or use ours, before you share details. Ask for it before you send files, not after.

Is a US NDA enough to protect my design with a factory in Asia?

Often not on its own. A US-style NDA is written for US courts, and enforcing it against a factory overseas is slow and expensive. Lawyers who work on Asia manufacturing commonly recommend an NNN agreement (non-disclosure, non-use, non-circumvention) written in the local language and enforceable in the factory's own courts. Whether you need one, and under which law, is a question for your own attorney; this page is general information, not legal advice.

Should I register my trademark in Taiwan or China before I manufacture there?

Talk to an IP attorney before you share brand artwork with a factory. Trademark and patent rights are territorial: a US registration does not protect you in Taiwan or China, and both register trademarks on a first-to-file basis.

Who sees the drawings I send?

Your files are used to answer you and, if you engage JCH, to run your program. A factory cannot quote a part without seeing the drawing, so if confidentiality matters, put the NDA or NNN in place first and ask which factories will be quoting.

Quality control

How parts are checked before they ship.

What is a first article inspection?

The first parts off a new tool are measured against your drawing, with critical dimensions recorded on parts from each cavity, and the numbers go to you before volume is released. Approve on measurements, not appearance: a part can look right and still be out of tolerance where it matters. The approved first article then becomes the reference for later lots.

What is a pre-shipment inspection?

A check at the factory before the container is closed: count, cosmetics, packing, and the lot against the sample you signed. A short or a defect is still cheap to fix at origin. It is far more expensive once the goods have cleared a US port.

How do you inspect factories you do not own?

That is line watch. Jack's own inspectors check incoming material, in-process parts and the lot before shipment on partner lines in Taiwan, China and Vietnam. Jack speaks Mandarin on the floor, and Vietnamese translators sit with his inspectors in Vietnam. It can also cover a line you already have running.

The golden sample was perfect. Why can production lots differ?

A signed sample proves one unit was made well, not that the line can hold it. The usual swaps are a changed resin grade, softer steel than quoted, a short quantity and a quiet subcontract. The cheap place to catch them is on the floor, before the container. The golden sample was perfect. Lot three was not.

Is JCH ISO 9001 certified?

The entity is not. Partner factories hold ISO 9001 and other certificates; Jack will name the partner and send the certificate on request, and which certificate covers your program is confirmed in writing before an order. Independent TÜV SÜD lab reports on programs Jack managed (ISTA 6 SIOC transit and a California Prop 65 screen) are on file. Certifications and standards.

Samples and T1

Holding the part before you commit.

How long do samples take?

First prototypes usually take about 7 to 10 days after the files are reviewed, made by 3D printing, CNC machining or a small tool depending on what the sample has to prove. Blister and clamshell samples can run in about three days on a rush. Molded parts from the production tool come later, at T1.

What is a T1 sample?

The parts from the first trial of a new mold. The tool is run, the parts are measured, any correction is written down and re-measured, and the tool is approved only when the parts measure right against your drawing. Keep the final tooling payment behind that approval, not behind the shipment of samples.

Should I build a production tool or a prototype first?

Let the volume decide. Published figures put the break-even between molding and 3D printing or CNC machining at typically 500 to 5,000 units, depending on geometry and material. Below that, a short run can be the better first step. Prototypes, step by step.

Can you start from a sample, a photo or just an idea?

Yes. A physical sample, a competitor product, a drawing, a photograph or a short description is enough to start. Jack works back to a manufacturable design, then specifies the tool.

Lead times

How long a program takes.

How long from drawing to parts at my dock?

There is no honest single number, because the part, the tool and the freight mode set it. The published pieces: prototypes in about 7 to 10 days after file review, a new mold in about four weeks followed by T1 and a measured first article, and printed boxes and tins in about 15 days. Production and freight are then quoted against your actual part, in writing. Plan backward from the approved first article.

Sea freight or air freight?

Sea freight is the usual choice for volume. Air is there when the date matters more than the cost. The choice is made with the order, so production, packing and the booking line up.

Payment terms

Deposits, balances and leverage.

What payment terms are normal with factories in Asia?

The most common quote is 30/70 T/T: 30 percent when the order is placed and 70 percent before shipment. The catch is that the balance is due before the container leaves, so you have paid in full before you have seen a part. T/T only describes how the money moves (a bank wire), not when. Payment terms that actually protect you.

How do I structure payments to protect myself?

Put part of the balance behind something you can verify. A structure worth asking for: a deposit of 30 to 50 percent to fund material and machine time, then the balance released at verifiable stages (tool, first article, production lot, pre-shipment check), with an inspection before the final payment. The last tranche only has to be large enough that the supplier would rather fix a problem than forfeit it.

What are JCH's payment terms?

They are set per program in the written quotation. Nothing on this website or said in a call creates a contract; a price, lead time or payment term binds only when it is in a written quote or agreement. A first conversation, and quoting a part against a drawing, cost nothing.

Incoterms, shipping and duty

Getting it here, and who pays what.

What are Incoterms?

Standard trade terms published by the International Chamber of Commerce; the current set, Incoterms 2020, has 11 rules. Each one says where the seller's job ends: who books and pays for which leg of the freight, and where risk passes to the buyer. They do not set the price or the payment terms, so the quote should name the rule and the place, for example FOB Kaohsiung.

What is the difference between FOB and DDP?

Under FOB (Free On Board, for sea freight) the seller clears the goods for export and loads them on the vessel at the named port of origin; from there the ocean freight, insurance, US customs entry and duty are the buyer's. Under DDP (Delivered Duty Paid) the seller delivers to your door with duty paid and handles the import. DDP is simpler on paper, but the duty and freight are buried in the price, and someone else controls the customs entry that carries your product's origin. EXW and FCA hand even more of the chain to the buyer; DAP stops short of the import.

Who pays US import duty?

The importer of record, usually the US buyer. Duty is set by the product's HTS line, its country of origin and its customs value; a mold you supplied to the factory counts toward that value. Ocean shipments also need an Importer Security Filing (ISF, the 10+2) at least 24 hours before loading at the foreign port, and most commercial entries need a customs bond. A licensed customs broker files these; rates change often, so confirm your HTS line with one before you set a landed cost.

Do you handle customs clearance?

Yes. Entry is cleared through a licensed customs broker, and origin and duty are worked out before the goods ship, not after they land. If you already have a broker, send their details with your routing guide and receiving rules. Freight to your dock.

Minimum order quantities

How small an order can be.

What is a minimum order quantity (MOQ)?

A factory's setup, material and machine-time costs written as a quantity. Hanging a mold and running it until parts measure right takes the same time for 500 parts as for 50,000, and the factory's own suppliers of resin, film and cartons have minimums too. Know which cost drives the number and you know what can move. What is really negotiable.

What minimums does JCH work with?

Small projects and inventors are welcome, and a first call costs nothing; the factory's minimum still applies to a production run. Approximate starting points Jack has given: insert molding from about 500 to 1,000 pieces on a single-cavity tool (more cavities mean a higher minimum, or a machine fee for a short run), blister and clamshell packaging around 1,000, and corrugated POP displays about 200. These are ranges, not quotes.

How can a small buyer order less than the MOQ?

Address the cost behind it: take the full quantity in timed releases, use a stock resin color or a standard carton instead of a custom one, cut the number of variants, pay for the changeover separately, or order in whole cartons. If a tool will not pay for itself at your volume, a prototype or short run may be the better first step.

Communication

Who you talk to, and when.

Who will I actually deal with?

Jack Cheng, the principal. He answers the phone and texts himself on a US number, (321) 323-4474, and reads inquiries at jack@jchtrade.com himself. He speaks English with you and Mandarin on the floor, so the drawing is not translated twice. About Jack.

What is the time difference with Taiwan?

Taiwan runs on UTC+8 and does not use daylight saving time. It is 12 hours ahead of US Eastern time in summer and 13 in winter, and 15 or 16 hours ahead of Pacific time. A question sent at the end of a US workday arrives before the Taiwan workday starts, so it can be worked while you sleep.

Is JCH a sourcing agent?

No. A sourcing agent introduces you to a factory and steps back. Jack is the principal: he specifies the tool, qualifies the factory, is on the floor for the first article, and answers for the job end to end, with his own engineers, assemblers and inspectors. Manufacturing also runs at qualified partner factories; JCH does not own the plants. What it owns is the engineering, the qualification, the inspection and the contract you sign.

When parts are wrong

What happens if a lot fails.

What happens if parts arrive wrong?

The cheap place to catch a problem is at the factory, which is why inspection happens before goods leave. When something does go wrong, Jack's instinct is to put it right rather than argue about whose fault it was: sort the parts first, settle the paperwork after. There is no blanket rework promise on this website; what happens on your job is set in its written agreement. Ask Jack how he has handled it before, and judge the answer.

What leverage do I have if a factory ships bad parts?

Mostly the money you have not paid yet. If the balance is already wired, the usual offer is a discount on the next order, which ties you to a supplier that has already failed you. That is why the payment structure above keeps a tranche behind an inspection.

Taiwan or China

Why Taiwan, and when it is not the answer.

Is made in Taiwan the same as made in China for US duty?

No. Taiwan is a separate customs territory with its own tariff treatment and country-of-origin code at the US border. The China-only Section 301 lists do not apply to Taiwan-origin goods, and as of September 2026 most Taiwan goods are topped up to about 10 percent combined duty. Rates change often; confirm your HTS line with a licensed customs broker. Why Taiwan is not China for US duty.

Is manufacturing in Taiwan more expensive than China?

Piece price is only one line of the landed cost; duty is another. Take a part with a 3 percent base rate (an illustration; your HTS line sets the real one). Made in China and on Section 301 Lists 1 to 3, it pays about 40.5 percent of customs value. Made in Taiwan, it pays about 10 percent. On a $100,000 shipment that is a $30,500 difference. The gap is smaller on List 4A goods and small on steel and aluminum products under Section 232. Taiwan vs. China tariffs, layer by layer.

Can a China-made part ship through Taiwan and count as Taiwan origin?

No. US Customs asks where the article last became a new article (substantial transformation), not which port it sailed from. JCH will not relabel a China lot as Taiwan to dodge a list; the origin on the entry matches the floor.

Do you only work in Taiwan?

No. Taiwan is the default for the tool and for US-bound programs where origin moves the landed cost. Jack also qualifies factories in China and Vietnam, and some electronics and some volume belong there. If the right factory for your part is in China or Vietnam, he will say so. Vietnam and China plus one.

Ask the question this page did not answer.

Jack reads inquiries himself. Send a drawing, a photo or a few lines about the product, and you will get a straight answer on whether it fits.

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